When it is necessary for you to comment, use “I” statements.“When you say that you’re crushed by what happened, what do you mean? What did that feel like when it happened, and how is it feeling now?” Ask open-ended questions that invite them to elaborate or speculate.In doing so, you demonstrate that you are attuned to the speaker. Repeat key words or phrases and repeat them, but don’t comment on them. The opposite of speaking isn’t waiting to speak again. Avoid thinking about what you’re going to say next. This may include changing the setting for the conversation.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |